Privacy Policy
Your health information is personal and private. We're committed to protecting your data with the highest security standards and complete transparency.
Important Information
This Privacy Policy was last updated on January 15, 2024 and is effective immediately. We may update this policy from time to time, and we'll notify you of any significant changes.
By using DiagnosAI services, you agree to the collection and use of information in accordance with this Privacy Policy. If you have any questions, please contact us at [email protected]
Information We Collect
Personal information you provide when creating an account (name, email, phone number)
Health information you share during consultations and assessments
Usage data and analytics to improve our services
Device information and technical data for security purposes
Communication records for support and service improvement
How We Use Your Information
Provide personalized AI-powered health consultations and recommendations
Improve our AI models and diagnostic accuracy
Send important updates about our services and your health journey
Ensure platform security and prevent fraudulent activities
Comply with legal and regulatory requirements
Information Sharing
We never sell your personal health information to third parties
Data may be shared with healthcare providers with your explicit consent
Anonymous, aggregated data may be used for research purposes
Information may be disclosed if required by law or to protect user safety
Service providers who help us operate our platform under strict confidentiality agreements
Data Security
Enterprise-grade encryption for all data transmission and storage
HIPAA-compliant infrastructure and security measures
Regular security audits and penetration testing
Multi-factor authentication and access controls
Secure data centers with 24/7 monitoring and backup systems
Your Rights
Access and review your personal information at any time
Request correction or deletion of your data
Download a copy of your health data
Opt-out of non-essential communications
Request data portability to other healthcare providers
Data Retention
Health consultation data is retained for 7 years as required by medical regulations
Account information is kept while your account is active
Usage data and analytics are retained for 3 years
Communication records are kept for 2 years for quality assurance
You can request early deletion of your data by contacting support
Have Privacy Questions?
Our privacy team is here to help. Contact us anytime for questions about your data, privacy rights, or security concerns.